TERMS AND CONDITIONS

1. Enrollment

Enrollment in Clinton Hill programs is valid only for the designated program year and does not guarantee future enrollment.

Families enrolling in tuition- or fee-based programs (such as before- and after-care, extended day, or private pay services) are required to complete registration and a Tuition Agreement in Tuio. Families funded through Early Head Start, Newark Board of Education, or other grant-funded programs are not required to register in Tuio unless they are also purchasing additional services.

Enrollment is not guaranteed until reviewed and confirmed by Clinton Hill. Families with outstanding balances may not enroll until balances are paid in full.

​

2. Tuition & Fees

Parents/Guardians agree to pay the published tuition and fee schedule in effect at the start of the program year. Tuition is billed through Tuio, and payments must be made using the online platform. Cash payments are not accepted.

Tuition is subject to annual increases effective July 1. Tuition is charged at the contracted rate regardless of attendance and is not prorated for illness, holidays, or emergency closures.

If payment is not received within three (3) days of the due date, a Registration Hold will be placed on the account and services suspended. Accounts must be paid in full within fourteen (14) days to continue enrollment. Balances unpaid after thirty (30) days will be referred to collections, and a hold will be placed on all student records until the account is cleared.

​

3. Discounts & Credits

Medical Absence Credit: Families will receive a full tuition credit for any week a child is absent three (3) or more days due to illness, provided the absence is supported by documentation from a licensed health care provider.

Vacation Credit: Families will receive a 50% tuition credit for any week a child is absent five (5) consecutive days due to vacation, provided written notice is submitted at least two (2) weeks in advance. Vacation credit is limited to two (2) weeks per twelve-month period.

No credits are given for scheduled closures, holidays, or half-day schedules.

​

4. Payments

Parents/Guardians authorize Clinton Hill’s tuition management service provider (Tuio) to initiate electronic debits to their payment account for each scheduled payment. Returned ACH payments will be reattempted up to two additional times. Returned items are subject to applicable fees.

Accounts containing returned or failed payments must be rectified immediately. Clinton Hill does not accept cash payments.

​

5. Withdrawals & Refunds

A 30-day written notice of withdrawal is required for all tuition- or fee-based programs. Failure to provide notice will result in a final tuition charge equal to one month’s payment (tuition or co-payment), regardless of the child’s last day of attendance.

 

If you believe there is a billing error, email billing@clintonhillcommunity.org